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ICSR Management  ·  MedDRA Licensed  ·  E2B(R3) Submissions

ICSR Case Processing — Fast, Accurate, Globally Compliant

From adverse event intake to electronic regulatory submission — complete Individual Case Safety Report management handled by our trained drug safety team.

Discuss Your Case Processing Needs
Understanding ICSRs

What is an Individual Case Safety Report (ICSR)?

An Individual Case Safety Report (ICSR) is the cornerstone of pharmacovigilance. It is a structured report that captures all relevant information about a single adverse event associated with a medicinal product — including patient demographics, drug details, event description, clinical outcome, and causality assessment.

ICSRs are submitted by Marketing Authorization Holders to national regulators (CDSCO/PvPI in India), and to international regulators such as EMA, FDA and MHRA.

Regulatory Basis (India): NDCT Rules 2019, Rule 37 mandates all MAHs to report serious adverse events (SAEs) within 15 calendar days and all non-serious adverse events within 90 calendar days to CDSCO/PvPI. Fatal or life-threatening SUSARs must be reported within 7 days.

Our Services

Our ICSR Processing Capabilities

Multi-Source Intake

We receive adverse event reports from all sources — spontaneous reports, clinical trials, literature, company-sponsored studies, consumer reports, and health authority-mandated surveillance programmes.

Triage & Duplicate Check

Each case is assessed for seriousness, expectedness and completeness. Duplicate case identification is performed using patient demographics, product and event matching algorithms before data entry.

MedDRA Coding

Our MedDRA-licensed team codes all adverse event terms and indications using the MedDRA dictionary, correctly mapping at LLT, PT, HLT, HLGT and SOC levels as required.

Causality Assessment

Medical review by experienced safety physicians applying WHO-UMC and Naranjo causality criteria. Labelling assessment against reference documents (SmPC, IB, SPL).

E2B(R3) Reporting

Generation of ICH E2B(R3)-compliant XML files for electronic submission. Direct AS2/gateway transmission to EMA (EudraVigilance), US FDA (MedWatch/FAERS), MHRA and PvPI/CDSCO.

Follow-up Management

Structured follow-up queries sent to reporters. All follow-up information incorporated, with versioned reports reflecting updates to the case record.

Regulatory Timelines

ICSR Reporting Timelines — India & Global

ICSR TypeIndia (CDSCO)EU (EMA)US (FDA)
Fatal / Life-threatening SUSAR7 Cal. Days7 Cal. Days7 Cal. Days
Non-fatal / Non-LT SUSAR15 Calendar Days15 Calendar Days15 Calendar Days
Serious AE (post-marketing)15 Calendar Days15 Calendar Days15 Calendar Days
Non-serious AE (post-marketing)90 Calendar Days90 Calendar Days90 Calendar Days
Common Questions

Frequently Asked Questions

What is the difference between an AE and an SAE?

An Adverse Event (AE) is any untoward medical occurrence associated with a medicinal product. A Serious Adverse Event (SAE) meets at least one seriousness criterion: death, life-threatening condition, hospitalisation, persistent/significant disability, congenital anomaly, or a medically important event. SAEs have shorter mandatory reporting timelines.

What is MedDRA coding and why is it required?

MedDRA (Medical Dictionary for Regulatory Activities) is the international standard for medical terminology used in regulatory submissions. The IPC PV Guidance V2.0 has replaced ICD coding with MedDRA for all ICSR submissions in India. Correct MedDRA coding ensures accurate signal detection and regulatory compliance.

Do you handle clinical trial SUSARs as well as post-marketing ICSRs?

Yes. Auriga processes both Suspected Unexpected Serious Adverse Reactions (SUSARs) from clinical trials and post-marketing individual case safety reports.

Ready to Streamline Your ICSR Processing?

Contact our PV team for a free 30-minute consultation or a live demonstration of the Auriga Safety System.

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